{"id":40394,"date":"2021-05-18T14:17:58","date_gmt":"2021-05-18T18:17:58","guid":{"rendered":"https:\/\/scoopmedia-develop.go-vip.net\/statescoop\/?p=40394"},"modified":"2021-09-03T14:10:20","modified_gmt":"2021-09-03T18:10:20","slug":"real-time-data-essential-state-cios","status":"publish","type":"post","link":"https:\/\/scoopmedia-develop.go-vip.net\/statescoop\/real-time-data-essential-state-cios\/","title":{"rendered":"Real-time data is essential, Florida and Ohio CIOs say"},"content":{"rendered":"

With just three metrics in hand, Florida officials were able to accelerate a host of projects during the coronavirus pandemic, the state Department of Transportation\u2019s chief information officer said during an online event Tuesday.<\/span><\/p>\n

Greg Smiley said that with just a few simple measurements \u2014 the percentage of staff who had laptops, the percentage of state-owned machines that were aging out of use and the number of staff who were working remotely \u2014 his department was able to accelerate and complete a surprising number of projects during the health crisis.<\/span><\/p>\n

\u201cFrom those things, I can be very confident at the decisions I was making,\u201d Smiley said during the Data in Action summit <\/span>hosted by FedScoop<\/span><\/a>. \u201cWe went from 72% mobility to I think 97% mobility within a week. Because we were able to do that, we were able to accelerate road projects and take advantage of lower traffic counts.\u201d<\/span><\/p>\n

During the session, which was also joined by Ohio CIO Ervan Rodgers, Smiley also said state governments face challenges in using data, such as the necessity of cleaning data before it can be plugged into artificial intelligence platforms, as well as managing security and data-privacy measures, high priorities that he said should be balanced against the value of each data set.\u00a0<\/span><\/p>\n

\u201cData\u2019s a messy business,\u201d Smiley said. \u201cWe\u2019re building the airplane in the air and it has to continue to fly while we\u2019re doing it, so that makes a lot of people uncomfortable.\u201d<\/span><\/p>\n

Rodgers, the former chief information security officer and CIO for the Ohio Attorney General’s Office, said cybersecurity is \u201cfoundational\u201d to all of the data projects he\u2019s involved with.\u00a0<\/span><\/p>\n

\u201cIf you begin with security, you\u2019re going to have a better product in the end and as long as it\u2019s collaborative in nature,\u201d Rodgers said. \u201cWith regards to our data portal, that information is desensitized so it can\u2019t be tracked back to an individual. Security should be one of your top five priorities when dealing in the data space.\u201d<\/span><\/p>\n

Rodgers likened his state\u2019s IT organization and its highly integrated cybersecurity operations to the style of cooperation found in comic books.<\/span><\/p>\n

\u201cI envision a seat, a round circular board of directors,\u201d Rodgers said. \u201cBecause in my mind \u2014 and there\u2019s no secret, I am into superheroes \u2014 I see a semblance of The Avengers, with your CISO, your [chief data officer], your chief privacy officer, your CIOs, etc. So you\u2019re having a collective conversation all while having governance around it to ensure from a cybersecurity perspective, a privacy standpoint, all those things are taken into a place and it\u2019s not just a single-threat siloed approach.\u201d<\/span><\/p>\n

In addition to emphasizing the protection of data, Smiley also said it was important for state governments to ensure data and services are perpetually available.\u00a0<\/span><\/p>\n

\u201cThe model of having hours of availability are somewhat eroding,\u201d Smiley said. \u201cSo the expectation is to make sure services are always available and that means old clockwork-style batch processing, scheduling, that\u2019s becoming insufficient and we\u2019re converging on real-time services.\u201d<\/span><\/p>\n

Rodgers, who touted a piece of automation software that ensures newborn babies in Ohio are immediately connected to any services and insurance available to them, agreed that state data and services need to be available at all times.<\/span><\/p>\n

\u201cThis is not your granddad\u2019s government,\u201d Rodgers said. \u201cThey\u2019re expecting real-time availability, they want it now, especially with all the various stay-at-home orders that were implemented across all the various states. Their expectation is real-time.\u201d<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Ohio CIO Ervan Rodgers and Florida transportation CIO Greg Smiley said around-the-clock data and services are becoming the norm.<\/p>\n","protected":false},"author":205,"featured_media":40395,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"disable_grayscale_images":true,"grayscale_contrast":0,"sponsored_content":false,"display_author_bio":true,"story_type":"","footnotes":"","jetpack_publicize_message":"{title}\n\n{excerpt}\n\n{url}","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpas_customize_per_network":false},"categories":[20650,20649,4677],"tags":[54,233,273,5098,5272,14818,17459],"people":[],"special-report":[],"authors":[4696],"class_list":["post-40394","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-analytics","category-emerging-tech","category-state","tag-ohio","tag-data","tag-florida","tag-ervan-rodgers","tag-artificial-intelligence-ai","tag-ai","tag-greg-smiley","author-colin-wood"],"yoast_head":"\nReal-time 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