{"id":70008,"date":"2025-03-23T18:19:23","date_gmt":"2025-03-23T22:19:23","guid":{"rendered":"https:\/\/scoopmedia-develop.go-vip.net\/statescoop\/?post_type=bio&#038;p=70008"},"modified":"2025-03-24T15:21:47","modified_gmt":"2025-03-24T19:21:47","slug":"next-generation-911","status":"publish","type":"bio","link":"https:\/\/scoopmedia-develop.go-vip.net\/statescoop\/bio\/next-generation-911\/","title":{"rendered":"Next-Generation 911"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\" id=\"h-state-it-innovation-of-the-year\"><strong><span style=\"text-decoration: underline\">State IT Innovation of the Year<\/span><\/strong><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">The North Carolina 911 Board has modernized the state\u2019s 911 system so everyone in the state can quickly reach emergency services regardless of location or communications technology. All 124 public safety answering points that receive board funding are now part of the state&#8217;s next-generation 911 network. In November 2018, Durham, North Carolina, 911 became the first in the nation to join NG911. Using a managed IP network called AT&amp;T ESInet, NG911 securely routes landline and cell calls and text messages to the appropriate call center based on location. Every center on the network can serve as a backup for others. The Network Monitoring and Assistance Center is the nation\u2019s first to continuously monitor the statewide network. NG911\u2019s resiliency and redundancy were proven during Hurricane Helene as 19 answering points in the western part of the state rerouted calls to 23 answering points across the state. There were no reports of 911 calls not being delivered. Between Sept. 26-28 last year, telecommunicators answered nearly 90,000 calls statewide, 55% more than the year prior.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>State IT Innovation of the Year The North Carolina 911 Board has modernized the state\u2019s 911 system so everyone in the state can quickly reach emergency services regardless of location or communications technology. All 124 public safety answering points that receive board funding are now part of the state&#8217;s next-generation 911 network. In November 2018, [&hellip;]<\/p>\n","protected":false},"featured_media":70009,"template":"","meta":{"disable_grayscale_images":true,"grayscale_contrast":0,"sponsored_content":false,"display_author_bio":false,"footnotes":""},"tags":[25492],"authors":[4678],"class_list":["post-70008","bio","type-bio","status-publish","has-post-thumbnail","hentry","tag-2025-statescoop-50-awards","author-statescoop-staff"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Next-Generation 911 | StateScoop<\/title>\n<meta name=\"description\" content=\"Next Generation 911 is a project from the state of North Carolina.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/scoopmedia-develop.go-vip.net\/statescoop\/bio\/next-generation-911\/\" \/>\n<meta property=\"og:locale\" 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